expressing complaint
expressing complaint

 Making complaint

What is a complaint

A complaint is expressing displeasure or discontent about a situation or an event.

NOTICE:

Complain (verb)

Complaint (noun)

Making complaints

Making complaints can be done with different statements or expressions that introduce your displeasure or discontent. A direct complaint can be considered as rude or even impolite.

  1. I have got a bit of problem here, you see…………………
  2. I am afraid I have to make a serious complaint
  3. I just don’t know how to say it but,…………………………
  4. Look, I’m not really satisfied with the way you…………
  5. I am in the obligation of saying that……….
  6. I have a serious complaint about………….
  7. I have been patient long enough, but……………
  8. I want to complain about….
  9. Excuse me if I’m out of line, but…
  10. There may have been a misunderstanding about…
  11. I’m sorry to bother you, but..

Responding to complaints

a- Accepting complaints

  1. Please accept our sincere apology.
  2. Oh sorry! I didn’t realise it.
  3. Sorry! But this will never happen again.

b- Rejecting complaints

  1. Well, I’m afraid there is nothing we can do about it actually.
  2. I’m afraid there isn’t much we can do about it.

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